FAQS

Frequently Asked Questions

Compatibility Concerns

Q: Are your templates easy to use and compatible with my system?

Shaolin Templates are designed to cater to a number of hosts. More importantly, Shaolin Templates can be tailored to fit the setup and needs of clients. Compatibility is one of the top priorities with Shaolin Template. The templates work for a number of operating systems but as mentioned, Shaolin Templates can be tailored to fit your current setup so there won’t be any compatibility issues. Products are compatible with Windows 95/98/2000/NT/XP Mac.

Q: What are the Terms of Use under license?

Shaolin Templates are for single download and use only. There will be special rates or multi-user licensing that will be applied for corporate or other multipurpose use. Clients are not allowed to resell purchased templates in any way. For more information refer to the privacy terms and conditions section.

Template Purchasing and Download

Q: What are the procedures for purchase and download of templates?

Download proceeds immediately after purchase or after the payment has gotten through. A confirmation will be sent following purchase. Confirmation may also come in direct correspondence. Shaolin Template offers an efficient support system to guide you through the whole process. It’s also possible to log in to the website and check for the status of the order or template purchase. After the confirmation of the order, downloading or use of template should proceed smoothly or come in no time. You can simply log in to the Orders section to check for the confirmation.

Q: How long will it take for me to use the Template?

Template use usually comes after the purchase. Since the purchasing process is easy and fast, you’ll be able to use your Template in no time. Processing time can take from a few minutes or a day depending on server and online platform restrictions. Rest assured, you can always ask assistance from our support team. We would be more than willing to accommodate all your concerns. Simply take note of your order ID and we should be able to process it immediately.

Q: Do you offer pre-made Templates only?

You can choose from a variety of pre-made templates but we also provide custom-made services. You can contact for details on your specified project and you can customize any aspect of the templates you want.

Q: What’s the difference between template and background?

Templates are pre-made website shells which can be readily applied to a website. As opposed to a background, templates don’t just provide a background image or design. With Shaolin Templates, you’ll get full support in designing and organizing your website regardless of its orientation and target niche.